Effective Date: 01 April 2025
Company: Viennese Interiors Limited (“we,” “us,” “our”)
Website: www.vienneseinteriors.co.uk

Introduction

Welcome to Viennese Interiors Limited. By accessing or using our website and services, including purchasing readymade and custom-made furniture (“Living-room and Dining-room), you agree to comply with and be bound by these Terms of Service. Please read them carefully. If you do not agree, you should not use our website or purchase our products.

Eligibility

You must be at least 18 years old to place an order through our website. By doing so, you confirm that you are legally capable of entering into a binding contract.

Products and Services

Readymade Furniture: Available as advertised on our website, subject to stock availability.

Custom-Made Furniture: Designed and manufactured according to specifications agreed with the customer. Once production has begun, cancellations or changes may not be possible.

We strive for accuracy in product descriptions, sizes, and images, but slight variations in materials, finishes, or colors may occur.

Orders and Payment

All orders are subject to acceptance and availability.

Prices are listed in British Pounds and include/exclude applicable taxes.

Payment must be made in full (or as otherwise agreed for custom projects) before order processing begins.

We reserve the right to refuse or cancel any order in case of errors in pricing, stock unavailability, or suspected fraudulent activity.

“15% OFF on Your First Order”

Delivery and Shipping

Estimated delivery times will be provided at checkout but are not guaranteed.

Delivery charges (if applicable) will be displayed before order confirmation.

Customers must ensure that delivery access (doorways, staircases, lifts) is suitable for the ordered furniture. Additional charges may apply for failed or rescheduled deliveries.

Returns and Refunds

Readymade Furniture: Returns may be accepted within 15 days of delivery, provided items are unused, in original packaging, and in resalable condition. Return shipping costs may apply.

Custom-Made Furniture: Due to their personalized nature, custom-made products are non-refundable and non-returnable unless defective.

If a product arrives damaged or defective, please notify us within 05 days for replacement or repair.

Warranties and Liability

We provide a 1-year limited warranty on manufacturing defects. Normal wear and tear, misuse, and improper maintenance are not covered.

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our products or website.

Intellectual Property

All content on this website (text, images, logos, designs, etc.) is owned or licensed by Viennese Interiors Limited. You may not reproduce, distribute, or use any content without our prior written consent.

Privacy

We process personal data in accordance with our Privacy Policy. By using our website, you consent to such processing.

Governing Law and Dispute Resolution

These Terms are governed by the laws of United Kingdom. Any disputes arising from these Terms or your purchase will be subject to the exclusive jurisdiction of the courts.

Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website, and continued use of our services constitutes acceptance of any changes.

Contact Us

For questions or concerns, please contact us at:
Viennese Interiors Limited
Email: support@vienneseinteriors.co.uk
Phone: 07958300154
Address: 18 Hawes Drive, BD59BB

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14% discount for new arrival